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Chapter 4: Managing Devices from the Avalanche Console 21

Chapter 4: Managing Devices from the Avalanche Console

ThissectionprovidesinformationaboutusingtheAvalancheConsoletomanagemobile

devices,including:

• UpdatingMobileDevices

• ConfiguringtheTerminalIDSettings

• ContactingMobileDevices

• ConfiguringMobileDeviceProperties

Updating Mobile Devices

UpdatesarethemethodthatAvalancheusestodownloadnewinformationtomobiledevices

withanEnabler.Theupdatemightincludeaconfigurationchange,anewapplication,an

updatetoanexistingapplication,orinstructionstodeleteanexistingapplication.

Communicationoccursbetweenmobiledevicesandthemobiledeviceserver,andifthemobile

devicemeetstheselectioncriteria,itdownloadstheupdatefromtheserver.

Thissectioncontainsthefollowinginformation:

• UnderstandingSoftwarePackages

• BeforeYouUpdate

• UpdatingMobileDevices

• RemovingPackagesfromDevices

Understanding Software Packages

AnupdateisoftenanAvalanchesoftwarepackage.Softwarepackagesaredividedintothe

followingcategories:

• Control.AninternallyusedpackagespecifictotheAvalancheConsole.Anetworkprofile

isanexampleofacontrolpackage.

• Application.ThesepackagesinstallanapplicationwhichcanberunfromtheApplication

Menuscreenonthemobiledevice.AnexampleofanapplicationpackageistheTelnet

Client.

• Support.ThesepackagesdeliverfilesanddonotaddnewitemstotheApplicationMenu

screenonthemobiledevice.Anexampleofasupportpackageisapackagethatupdatesan

existingfile.

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